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What is Omnichannel?

Omnichannel is the synergy of multi-channel communication and merchandising, with the aim of building a positive image and winning customer loyalty.

What does this mean in practice?

Omnichannel step by step

In an omnichannel strategy, we will take care of orders from all your sales channels - we will provide the same high standard of service everywhere, and you will save a lot of time and energy for business development

System integration

  • Connection of all your sales channels with our warehouse system Receipt and processing of orders

Receipt and processing of orders

  • Automatic receipt of orders from all your sales channels
  • Order picking
  • Packaging of orders
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Order dispatch

  • Dispatch of the prepared order by the leading and reliable couriers on the market (e.g. GLS, DHL, InPost)
  • Deliveries to Poland and approx. 150 countries worldwide
  • Same day shipping available if order is placed by 1pm

Handling returns and complaints

  • Managing returns and reclamations with a minimum investment of your time
  • Receipt of returned goods, quality control and marketing of full-value goods
  • Acceptance of advertised goods to a so-called quarantine warehouse until the customer decides what to do with them
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Benefits for You

Omnichannel - benefits

Automatic transfer of orders from all sales channels

Elimination of errors and high standard of service for all orders

Saving time

Saving money

Reduction of lead times

Track your shipments in one app 24/7

Increase your customer's satisfaction

More referrals and returning customers

Increase in sales

Development of your business